Articles Archives

Unlocking Knowledge with Korra

The Need For Visuals: Technicians shouldn’t lose hours scanning PDFs, SOPs, drawings, and training videos to find a single diagram or step. In Catalyst Connection’s webinar, Korra.ai showcased a visual‑first AI assistant that delivers source‑cited answers and takes teams directly to the right diagram, table row, or video timestamp—cutting troubleshooting time and boosting first‑time‑right fixes. […]

Did you notice what LLMs were missing?

When we think of technical documentation, we often picture walls of text: step-by-step instructions, safety warnings, and compliance notes. But our recent deep dive across industrial, consumer automotive, and electronics documentation tells a different story: Visuals — diagrams, screenshots, schematics, tables — carry a third to half of the knowledge that users actually rely on. […]

From Search to Certainty: How Direct-Answer AI Cuts Decision Time by 70%

Manufacturing downtime costs $260,000 per hour1. IT incidents average $5,600 per minute2. A production line stops. A technician opens three different systems, scrolls through hundreds of pages, and still can’t find the specific torque specification needed. What should take minutes stretches into hours. The line stays down. Costs compound. Now imagine this: The technician […]

The $67 Billion Warning: How AI Hallucinations Hurt Enterprises (and How to Stop Them)

When a lawyer submitted a brief filled with fake case citations generated by AI—and got sanctioned for it—the enterprise world took notice. AI hallucinations, where a model makes up plausible-sounding but false answers, are no longer a curiosity. They cost businesses $67.4 billion in losses in 2024 alone reported in a comprehensive study by AllAboutAI,2025. […]

The Economic Impact of Knowledge Loss Due to an Aging Workforce in Industrial Companies and How AI Can Mitigate It

Part 1: The Growing Challenge of Knowledge Loss in Industrial Companies Aging Workforce and Its Consequences As the U.S. government ramps up its efforts to bring industrial manufacturing back to American soil and reestablish the country as a global manufacturing superpower (White House, 2025), a significant threat looms in the form of industrial knowledge loss. The […]