Manage your Content

Managing Your Files

Supported File Types

Korra helps you build a personal search portal from your private files. You can upload:

• PDF files
• Microsoft Word documents
• PowerPoint presentations
• Videos (MP4 and MOV)

Creating Folders

1. Select “Knowledge Manager” from the left sidebar
2. Click “New Folder” in the top right
3. Name your folder and click “Save”
4. You will be directed to the folder page, where you can add files.

Deleting Folders

1. Select “Knowledge Manager” from the left sidebar 
2. Find the folder you want to delete, and click the 3-dot menu to the left 
3. Select “Delete”

Rename Folders

1. Select “Knowledge Manager” from the left sidebar 
2. Find the folder you want to rename, and click the 3-dot menu to the left 
3. Select “Rename”

Uploading Files From Computer

1. Select “Knowledge Manager” from the left sidebar
2. Select the folder you want to add files to
3. Once in the folder, click “Add Files” in the top right and select “File” or “Folder”
4. Select your files and click “Open”

Tip: Create a folder with all your files on your computer for faster upload.

Uploading Files From Cloud Storage

You can upload files directly from Google Drive or Dropbox:

1. Select “Knowledge Manager” from the left sidebar
2. Select the folder you want to add the file to
3. Once in the folder, click “Add Files” in the top right and select “Google Drive” or “Dropbox”
4. Connect Korra to your cloud storage service
5. Selcet your files and click “Select”

Deleting Files

1. Select “Knowledge Manager” from the left sidebar
2. Select the folder with the files you want to delete 
3. Once in the folder, find the file you want to delete and click the Trash icon.
4. You can delete multiple files at once by selecting the files and click “Delete” in the top right.

Moving Files Between Folders 

To move a file to a different folder, delete it from the current folder and upload it to the new location.

Automatic Cloud Storage Sync

Connect your cloud storage to Korra to manage your files directly from SharePoint, Google Drive, or Dropbox:

1. Select “Knowledge Manager” from the left sidebar
2. Click “Network Folder” 
3. Choose your cloud service (SharePoint, Google Drive, or Dropbox)
4. Select the folders you want to sync
5. Click “Connect”

Your selected folders will now automatically sync with Korra. Any changes in your cloud storage – adding, editing, removing, or moving files – will instantly update in Korra.

Note: Available for Business and Business Plus users.