Korra Blog
Providing the best knowledge discovery experience
Bridging the Digital Divide: Modernizing Legacy Content for the AI Era
Legacy content shouldn’t hold you back: here’s how to access the AI era’s potential.
Korra’s Latest Features: Pioneering the Future of AI-Driven Knowledge Management
Discover the exciting new features released by Korra, and see how you can leverage these to take your organization’s Knowledge Management to the next level.
6 Ways Industrial and Manufacturing Companies Can Leverage AI To Solve Internal Knowledge Base Challenges
Explore ways leading industrial and manufacturing companies are using the power of AI to advance their IKB capabilities.
AI Needs Intelligence to Enhance Customer Support
The introduction of artificial intelligence (AI) into customer support marked a transformative period, enhancing interactions with customers, reducing waiting times, and decreasing operational costs. However,
Leveraging the Power of AI Technologies for Optimal Customer Support (Part II)
Hybrid AI and its benefits to different support functions In our previous article, we introduced four AI technologies – Elastic Search, Semantic Search, Conversational AI,
Leveraging the Power of AI Technologies for Optimal Customer Support
An Exploration of Conversational AI, Generative AI, Semantic Search, and Elastic Search Customer support has undergone a significant change with the rise of AI technologies